I've mentioned my story before a few times.
I lived in Manchester (Prestwich) for 10 years working on a contract for GMP.
Their Sporting Intelligence section was run from Stretford Sub Divisional HQ, on Talbot Road across from the Cricket ground.
I was working in there at the time of the semi, and mentioned to them that if Rangers got through, we would be bringing a huge number of fans to Manchester, I got laughed at, told we were a small club, and we would be lucky to bring 30000.
I was back there nearly a year after the final and had a good bit of banter with them.
They admitted they were under-prepared, and didn't seriously consider the draw of how close to Manchester would have been for Rangers fans.They were based in a high rise office block in Piccadilly,and were shocked at how early the place filled up with fans.
I walked around both the City stadium and the town centre the day before, the weather was glorious,and there were already thousands of fans milling around.
I met a mate in town the day of the game, and we got in to a boozer near the Arndale, thanks to being mates with the bar manager, he was only there for the day,and couldn't believe the sheer numbers of fans.They ran out of lager and ale around 3pm in the afternoon,and the brewery couldn't get into the town centre to deliver,due to the streets being packed.
We headed back to Prestwich,and a mate that was coming in to join us for a beer calle dus and told us to start walking,as there was no chance of him getting in and parked.
We met him around the casino just down from Strangeways,,and headed back to Prestwich, the evening was obviously disappointing, had a right skinful and went to bed,could't believe the news in the morning about all the trouble.
My overall view is that the authorities were arrogant and dismissive of predictions of huge amounts of fans heading for Manchester, and didn't plan accordingly.
The flip side to this is would Glasgow have coped any better if the roles were reversed?