I emailed over 2 weeks ago with a query/complaint and I received a standard reply from the club within 24 hours.
The reply was that my query had been passed to relevant department but I’ve heard nothing back since then.
They did send a feedback email asking me to rate the support I got which was not returned with a high score
Does it really take coming up for 3 weeks to reply to someone with an update? Any other business would not leave customers this long or expect to keep them as customers.
Club is severely lacking in this department
@Greg Marshall
The reply was that my query had been passed to relevant department but I’ve heard nothing back since then.
They did send a feedback email asking me to rate the support I got which was not returned with a high score
Does it really take coming up for 3 weeks to reply to someone with an update? Any other business would not leave customers this long or expect to keep them as customers.
Club is severely lacking in this department
@Greg Marshall