Iknow mate, it’s actually really disheartening. My brother has Cerebral Palsy and doesn’t really get out much but in the last 2 years he has been coming to the football and enjoying it. But trying to get things in place with rangers is a nightmare, the communication is criminal for a club of our size, I hate to think what people visiting for a match think of us. Disability matters they say, I’ve yet to see itWith your query theyre defo at it.. I emailed them twice in the last fortnight and had reply in 24 hours. Was the ticketcentre email address
Iknow mate, it’s actually really disheartening. My brother has Cerebral Palsy and doesn’t really get out much but in the last 2 years he has been coming to the football and enjoying it. But trying to get things in place with rangers is a nightmare, the communication is criminal for a club of our size, I hate to think what people visiting for a match think of us. Disability matters they say, I’ve yet to see it
Looks like it and not sure it required a new website.So is it a basic FAQ website?
Can you ask questions such as, why we fail to speak up on important Ref decisions that are costing us points?RANGERS are pleased to unveil our new interactive help website “Ask Rangers” – where fans can find important customer information at any time and from anywhere.
Developed as part our ongoing commitment to streamline and improve supporter interactions with the club, the Ask Rangers site contains a variety of articles and useful information for supporters.
Topics covered include Ticketing, Match Day Experience, MyGers membership, Hospitality, Rangers TV, retail and more.
In addition to the improved contact forms, and an interactive answer function have been added to further enhance the supporter experience when contacting Rangers.
This site is a further step in Ranger’s strategy to modernize and enhance fan engagement capabilities. Supporters can visit the site here: ask.rangers.co.uk
In addition, the new customer service unit continue to answer thousands of supporter enquiries every month.
Supporters wishing to contact Rangers on any matter can use the new website or direct queries to contact@rangers.co.uk
Customer services and ticketing - possibly. An FAQ website? Can’t say I get this enraged by it.I detest this side of our club, treat us like shite on their shoe
Its customer services, trying to justify having no staff to man the ticket office or phone lines with and FAQ site is ridiculousCustomer services and ticketing - possibly. An FAQ website? Can’t say I get this enraged by it.
Except they’ve just hired new people for roles in customer service and ticketingIts customer services, trying to justify having no staff to man the ticket office or phone lines with and FAQ site is ridiculous