Archive Season 2022/23 - The Great Big Bumper Thread of RangersTV Advice

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Apologies if this has already been asked;

I bought a Firestick so I could use it on my Sky Glass TV to watch the Linfield game on the internet (Amazon Silk) last week. Tried to watch non live RTV videos, and frustratingly there’s a white banner at the bottom of the screen and I can’t scroll past it to play the video.
Anyone know if there’s a way round this, and/or if I’ll have the same problem for the live game this evening?
 
UlsterScotGer said:
Apologies if this has already been asked;

I bought a Firestick so I could use it on my Sky Glass TV to watch the Linfield game on the internet (Amazon Silk) last week. Tried to watch non live RTV videos, and frustratingly there’s a white banner at the bottom of the screen and I can’t scroll past it to play the video.
Anyone know if there’s a way round this, and/or if I’ll have the same problem for the live game this evening?
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Yeah, there is a way - but it involves downloading an alternative browser. It’s buried deep in this thread somewhere. If I find it I will let you know. The problem you describe only affects videos IIRC.
 
UlsterScotGer said:
Apologies if this has already been asked;

I bought a Firestick so I could use it on my Sky Glass TV to watch the Linfield game on the internet (Amazon Silk) last week. Tried to watch non live RTV videos, and frustratingly there’s a white banner at the bottom of the screen and I can’t scroll past it to play the video.
Anyone know if there’s a way round this, and/or if I’ll have the same problem for the live game this evening?
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Japandroid said:
TV Bro?
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That’s the one. See post #310 in the thread below. Caution: not sure if this still works though.

Rangers TV on Amazon Firestick

Yeah, works fine for the live action for me as well - but not the other stuff. Don't you have issues getting through the Login process? Its dreadful for me on Silk. Make sure Save Passwords and Auto Sign-In are checked in Silk Browser settings. Go to Settings > Applications > Silk Browser >...
www.followfollow.com www.followfollow.com
 
Realize I should've clicked into it a bit earlier but getting a buffering circle now as I attempt to watch.

The last minute rush or anyone else experiencing problems?

EDIT - now saying currently not broadcasting - video will play once broadcasting starts. Off to a flyer.
 
1914-18 said:
Cheers mate, ended up having to watch it on YouTube after paying £25.00 for the 4 games as I'm on holiday
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Grim. Hotel wifi too weak perhaps? Been fine here in the UK for me. Many had issues getting the stream started but in most cases seem to have resolved it by Refreshing or logout/login.

Bit of a shitter for you.
 
Valley Bluenose said:
The Rangers v Hamburg match on Saturday (22 Jul 23, 1500hrs) will be available for purchase from RangersTV. The match will be available within the UK. Cost will be £6.99. You will see the offer of a 3 match package rather than the individual match. That’s fine, as it represents even better value, with access to all 3 remaining friendlies for £17.99. The match is available to Unlimited subscribers as part of their subscription package.

Clubs are permitted to screen just 5 Home matches per season within the UK, following two seasons of the rule regarding this being suspended due to Covid. So far we've had three, (Hearts, Motherwell and Aberdeen) and that will be our lot, given the Hearts game on 24 May is on Sky Sports.

Do NOT Login before attempting to purchase the match. The purchase process will take you through Login. The first link below will take you to the purchase page. You need to be overseas or ‘overseas’ via a VPN to see the game offered for purchase.

NOTE: RangersTV purchases have to be made via the website NOT the App.

rangerspayments.streamamg.com

Rangers FC Join the action

rangerspayments.streamamg.com rangerspayments.streamamg.com

-----------------------------------------------------------------------------------

New season, 2022/23, so time for a ‘refresh’ on how to make it all work. All instructions below are for desktop/laptop. Whatever device you use for your viewing, I’d recommend using the website rather than the (poor) App. That’s not always possible if you want to cast though. Using a TV browser is at your own risk, many are not up to the task. I still can’t get the App to launch on Fire TV Stick either but Silk browser works for me.

1. Whilst some games are available on Sky Sports or Premier Sports (Domestic cups) those – the majority hopefully – who want to give their money to the Club can view it on RangersTV provided you are overseas or have access to a VPN to make it appear you are overseas. I won’t go into what a VPN is too much because we’ve covered it often but if anybody wants more info just ask. Note: BTSport have exclusive coverage of European group stages and beyond and these cannot be shown on RangersTV.

2. If using a VPN, I would always recommend a good quality paid-for VPN. The Club have links with NordVPN and they are as good as it gets, especially if you are going to be using it long-term. There are others out there. For a one-off use there are options such as Opera, which is free, but they tend to have drawbacks. Any VPN will slow down your connection and can lead to buffering. A free/cheap VPN will generally slow it down more than a good quality one such as NordVPN. A discount deal may, or may not, be available from the Rangers/NordVPN affiliate link below.

nordvpn.com

World’s leading VPN provider

Online security starts with a click. NordVPN encrypts your internet traffic and hides your IP and virtual location.
nordvpn.com nordvpn.com

Buying the Match

3. If you don’t have the Unlimited (overseas) subscription then you need to PPV. You can only purchase matches via the website and not via the App. Apple/Google get a 20%+ slice of the pie for in-App purchases so it’s not viable for the club.

4. Switch on your VPN and set it to a location overseas. Ideally select a location near to the UK. France, Belgium, The Netherlands are all favourites of mine. These will generally have lower latency that areas further afield, i.e. they will be ‘quicker’.

5. To check that its worked, if you want to, click on the following link. It should show you as located in the country of your choice, though not necessarily your precise location.

What Is My IP Address - See Your Public Address - IPv4 & IPv6

6. Go to the RangersTV Home page. Do NOT login. Click on any button that says Subscribe or Buy Match Pass. This will bring up a page of options available for purchase by overseas users. This will include the upcoming game. Click to purchase the game and the purchase process will take you through Login as part of the payment process. Don’t worry about any messages regarding an existing subscription just click through them (unless you actually have Unlimited LOL). You do not need a UK address or UK bank details to purchase. Once your purchase is made you can relax and wait until about an hour before kick-off time.

Viewing the Match

7. If you have turned it off, go back and turn on your VPN and set it to your location of choice (France, Belgium etc). Normally, around 1 hour before the match (though sometimes it’s much less) the Watch Live button will appear on the RangersTV Home page.

www.rangers.co.uk

RangersTV

RangersTV
www.rangers.co.uk www.rangers.co.uk


8. Go to the RangersTV Home page (with your VPN set to overseas) and Login. When the Watch Live button appears (sometimes it goes red) click on it. If the stream is ‘live’ you will normally get the placeholder page for Erskine from about 1 hour before kick-off. ‘Moving pictures’ generally appear about half an hour before kick-off, though this can vary. If you cannot find the game, scroll down to the section headed RangersTV Latest and the game should appear in there. If you’re not seeing the Watch Live button - and are sure your VPN is working properly - maybe try logging out, clear cache/cookies the login and try again. In extremis, try rebooting your device.

9. To make sure you get sound, either roll your mouse over the top left-hand corner of the video window and click on Unmute when it appears – or simply go to the Enlarge icon in the bottom right and go Full Screen, which will unmute automatically.

10. At this stage, to help reduce any buffering, I’d also click on the Settings icon in the bottom right of the video panel and change it from Auto to 1080P. If you encounter buffering after this then try dropping it down another step to see if it helps. In extreme times, Tranmere game was one, the stream became unwatchable due to buffering. In that instance I pulled the bottom slider bar back by roughly 2 minutes and pressed Play. No more buffering but, of course, I was a few minutes behind ‘live’. Hopefully we never need to do that again.

11. Keep an eye on FollowFollow. Generally, someone will post ‘live now’ or ‘moving pictures’ or similar. If your screen doesn’t reflect that then simply Refresh your browser.

One final point, please, please make sure you do not login on more than 1 device at a time. If you do, you risk having your Account blocked and will need to go down the Forgotten Password route. If you are in the habit of leaving yourself logged in of the App, for example, make sure you logout of the App before trying to login via your browser. When done watching, logout and turn off your VPN.

That’s it. Happy viewing!

I generally pick up on any threads/posts on RangersTV issues and try and help out (I’m nothing to do with RangersTV by the way). If I can’t get on for whatever reason, there are plenty others on hand, many with more knowledge than me, who can help out.

Finally, just for clarity, I should highlight here that I am nothing to do with RangersTV and never have been. I'm simply a punter who's been using the service for a few years who thinks he's got his head around some of the more common problems and is happy to share any advice I can pass on.
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Do I get these games if I am an annual subscriber?
 
VB, lost password on RTV account. When I click “forgot password” it takes me to a change password link, that requires your old password. Obviously a stupid system. Any ideas of a work around?
 
Skyy Bluenose said:
VB, lost password on RTV account. When I click “forgot password” it takes me to a change password link, that requires your old password. Obviously a stupid system. Any ideas of a work around?
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That's not how it usually works mate. You sure you are clicking on the words Forgotten Password UNDER the login boxes on the RangersTV login page? What comes up for me is simply a box asking for my email address. You then get sent an email to reset the password with a new one.

That's based upon using the website, not App, obviously.
 
Absolute dogshit RTV.
Refreshing since 2.50.
All I'm getting after the Red play triangle is .... then white play triangle which does the square root of FA.
 
Tommyhlrsc said:
Absolute dogshit RTV.
Refreshing since 2.50.
All I'm getting after the Red play triangle is .... then white play triangle which does the square root of FA.
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Website or App? If its spinning dots on the website then keep hitting Refresh. Took me 4 goes. If its the App, then bin it.
 
Last edited:
Tommyhlrsc said:
Both.

I've got it on a well know video etc channel now...
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I've had no issues at all today. Been logged in since an hour before KO right enough, but that 's neither here nor there. I did have issues getting into the video player right enough. Took me at least 4 x Refreshes to get to the placeholder screens, though that's been the case this Summer.

Be sure you haven't left yourself logged in twice (once on App and once on website). It won't work for you if you have.
 
Paid £25 the other night and couldn't get the game on my tablet, I thought it was the hotel WiFi but it seems not, every other streaming service I have works fine with the WiFi, RTV works fine with the WiFi on my phone so ended up on YouTube 2 games running, waste of money
 
Valley Bluenose said:
That's not how it usually works mate. You sure you are clicking on the words Forgotten Password UNDER the login boxes on the RangersTV login page? What comes up for me is simply a box asking for my email address. You then get sent an email to reset the password with a new one.

That's based upon using the website, not App, obviously.
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I was hitting forgot password, but it was sending me an email with the change password link. That requires knowing the password that you don’t know.

I did figure out a solution though. On the IPad, it auto populates your password, so you can’t see it, only the number of characters. On the browser view, it lets you click on the password and it appears on screen.

thanks for your response.
 
Just got a snide email saying the fault for the website not working for the stream today was my own.

Used it plenty of times with no issues, Seymour comes across like a tadger.
 
Just getting a loading circle at the minute, which I'm fairly sure happened right up til kick off against the Geordies. I'm not expecting/demanding half an hour of pre-game analysis for a kickabout, but is it likely to be the same here?
 
Fife flyer said:
I’m connected from my MacBook to the tv via hdmi but can’t get full screen Anybody any suggestions?
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Using website rather than the dreadful App? To go Full Screen the 'arrows' are in the bottom right. However, I've had that issue on iPad and iPhone. Sounds like its maybe spread to MacBook now.

No consolation but its fine on Windows and Edge browser
 
Valley Bluenose said:
Using website rather than the dreadful App? To go Full Screen the 'arrows' are in the bottom right. However, I've had that issue on iPad and iPhone. Sounds like its maybe spread to MacBook now.

No consolation but its fine on Windows and Edge browser
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Your right - no consolation! I had clicked on full screen but it’s not even showing full screen on MacBook screen so I think it’s a RTV fault
 
Fife flyer said:
Your right - no consolation! I had clicked on full screen but it’s not even showing full screen on MacBook screen so I think it’s a RTV fault
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Been annoying me all Summer. No means for the user to fix it as far as I can see. Maybe I will email good old Seymour at StreamAMG again tomorrow, been badgering him a lot since last weekend ha ha.
 
Valley Bluenose said:
Sounds like your wifi is struggling. As @Fife flyer says, go to Settings icon in bottom right and change from Auto to 1080p. Or even lower, I've been at 420p in the past (horrible but watchable).

If using a VPN turn it off.
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Yeah changed it down to 780p which seems to be doing the job. Shouldn't be the WiFi, I've often got multiple tvs running netflix etc at the same time with no issues. RTV is a whole other issue though as usual.
 
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