Yes I did that with Seat GeekI think it was mentioned last week mate you had to set up basically a new password/account before a deadline date to get yer money. That date was last Monday iirc
Someone will confirm though.
Did you actively select to use your SeatSub credit on renewal - at the final confirmation page? I don’t think the credit was applied automatically, you had to select to use it.However I had £50 in seat sub , confirmed end of march i wished that to go towards my season ticket , when I renewed again confirmed but money doesn't appear to have came off my season ticket price .
I know it's only £50 but that's not the point
Rangers sent out an email about this a few weeks back.
It’s still unclear they they didn’t just apply ST Holders credit or send an email asking people if they wanted their credit to apply at renewal which they could reply to. Sneaky way of ensuring a lot of people didn’t use their credit in all honesty.
Don't think you can for non Ibrox games . If it's not in place we'll probably put it in , when someone triesWhy don't you just use the credit for the final against Celtic mate or for the CL qualifier/package?
That's my intention. I left my credit in my account. It's quite nice when there's a ticket to be bought and you don't have to get the bank card out.
Don't think you can for non Ibrox games . If it's not in place we'll probably put it in , when someone tries
Or maybe some folk just didn't read the full email properly.Nothing sneaky about it.Rangers sent out an email about this a few weeks back.
It’s still unclear they they didn’t just apply ST Holders credit or send an email asking people if they wanted their credit to apply at renewal which they could reply to. Sneaky way of ensuring a lot of people didn’t use their credit in all honesty.
Seems to be all about profit nowadays unfortunatelyI’ve said this before on here at the time but that email was a joke.
Putting something at the end of the email giving people one working day to use their credits, sort any issues with them on the new platform out etc was a piss take.
Or maybe some folk just didn't read the full email properly.Nothing sneaky about it.
I’ve received my Direct Debit notice from Rangers and the 4 instalments are double what they should be.
Instead of £553 they are taking £1106 off me over 4 payments. Anyone else had this?
I’ve sent an email to the club just now.
I’ve got similar, but with the finance 10 month option. Did you renew another persons along with yourself as that’s the only thing I can think of.I’ve received my Direct Debit notice from Rangers and the 4 instalments are double what they should be.
Instead of £553 they are taking £1106 off me over 4 payments. Anyone else had this?
I’ve sent an email to the club just now.
Had the exact same hereNot had this, but they’ve sent me two direct debit advance notices, with exactly the same information (I was on auto renewal, but renewed manually via Seat Geek, so that I could use my Seatsub credit).
I hope the two emails don’t mean that they’re going to take the payments twice!
Some shout mate. It’ll be my dad’s - for some reason his DD comes off my account too. You’d think the email would specify that…I’ve got similar, but with the finance 10 month option. Did you renew another persons along with yourself as that’s the only thing I can think of.
Renewed on the 12th.DD confirmation of payment set up were only sent out yesterday.How long after renewing did Direct Debit notice email come through, only renewed yesterday
I've had 2 emails also.Not had this, but they’ve sent me two direct debit advance notices, with exactly the same information (I was on auto renewal, but renewed manually via Seat Geek, so that I could use my Seatsub credit).
I hope the two emails don’t mean that they’re going to take the payments twice!
I read the email mate. My point is they made supporters register for a new platform, and allowed 2 working days before cut off. Some didn’t get their credit applied at checkout. That’s not enough time for most people to be aware of what they need to do, or resolve issues with it.
It obviously benefits the club if people don’t use their credit so it could have been handled better. We’re all customers after all.
That's the same cost as mine. Where do you sit?
Cheers for the info mateRenewed on the 12th.DD confirmation of payment set up were only sent out yesterday.
Bit of a joke mate.Some shout mate. It’ll be my dad’s - for some reason his DD comes off my account too. You’d think the email would specify that…
Govan Front mate.That's the same cost as mine. Where do you sit?
Does it not simply replicate what you set up for your last season ticket?Bit of a joke mate.
They’ve put my dads ST on to my credit agreement despite being done at a different time to mine and also different bank details
Had the exact same here
I've had 2 emails also.
No emails for my sins direct debit though.
Must not mate, as we had separate credit agreements last season.Does it not simply replicate what you set up for your last season ticket?