You can get a voucher worth the value of your flights to use within thr next year.I saw that mate but no mention of Germany yet though, obviously. Tickets not refundable. I used your link on KLM site to ask the question. Thank you.
You can get a voucher worth the value of your flights to use within thr next year.I saw that mate but no mention of Germany yet though, obviously. Tickets not refundable. I used your link on KLM site to ask the question. Thank you.
You can get a voucher worth the value of your flights to use within thr next year.
Anyone aware of how refund works if bought tickets directly from Leverkusen?
Automatic refund in a few days timeAnyone aware of how refund works if bought tickets directly from Leverkusen?
Cheers just wondered if automaticThey are refunding everyone.
Do you know I emailed them to ask what would happen and they replied within an hour, in English saying they would be refunding and would contact over next few days when they do. Decent customer service tbf!Cheers just wondered if automatic
Nothing for me yet mateHas anyone had their refund yet, I have had nothing.
Cheers, very little info from them on it as well.Nothing for me yet mate
Yeah prob just a biggish paperwork exercise for them unfortunately, although now that it’s postponed maybe they will try and offer the ticket being valid if it ever is re arranged (I highly doubt it tbh)Cheers, very little info from them on it as well.
This was part of the email I got from BA although I'm not booked with themAnyone asked/know if BA are planning similar?
I got this too but doesn't seem to give me the option online - might give them a callThis was part of the email I got from BA although I'm not booked with them
BOOKING WITH CONFIDENCE
We fully understand that many of our customers want to change their travel plans given the evolving COVID-19 situation, so we have put a number of measures in place so that you can book with confidence with British Airways.
We are giving additional levels of flexibility to customers with bookings made between 3 and 31 March 2020. If you need to change the travel date on your booking, we are waiving all change fees (a fare difference may apply). This applies to any British Airways flight, in any cabin, whether booked directly with us or through a travel agent. If you need to cancel your flight, we will give you a voucher to the value of that flight which can be used across the British Airways network up to 12 months from the original date of departure. (Changes exclude franchise airlines Comair and Sun-Air)
I got this too but doesn't seem to give me the option online - might give them a call
Does this mean if you booked the flights between those dates? Or your flights are scheduled between these dates?
I booked on the 3rd mate,but still never received any emails from them about changing flights etcBooked between is the get out.
I booked on the 3rd mate,but still never received any emails from them about changing flights etc
Aye that'll be the taxes - I'd rather have the voucher than thatBA have refunded €30 of a €154 ticket DUS-LCY. I am taking it further.
I'm supposed to be on them Eurowings offering to rebook free at the minute but I'm hoping it's cancelled for full refundAnyone on Birmingham to Dusseldorf on Wed and back on Friday heard anything from Eurowings?
I booked through Expedia who say no refund but if the flight is cancelled they would have to would they not?
I'm supposed to be on them Eurowings offering to rebook free at the minute but I'm hoping it's cancelled for full refund
Yes I booked direct mateIf you and everyone else cancel I'll get a refund Did you book direct?
I tried but received the same message (wasn’t unexpected considering I had paid for the cheaper non-refundable ones). Seems that article posted a few days ago in German wasn’t exactly what we thought it was.Anyone had refund of Bhan tickets.
Reason I ask is I booked ICE train from Frankfurt but it's telling me these tickets non refundable.
Good news is BA refunded my flights this morning,so just loosing digs and this train fair.
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Thanks mate, I've emailed them in the off chance.I tried but received the same message (wasn’t unexpected considering I had paid for the cheaper non-refundable ones). Seems that article posted a few days ago in German wasn’t exactly what we thought it was.
Nice one, had Lufthansa refunded too, train ended up being £57 or something so not too disappointed. Hopefully still get a trip there.Thanks mate, I've emailed them in the off chance.
At least BA refunded which was a result